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Customer Testimonials

December 2, 2021. HRH Camilla, The Duchess of Cornwall attended a service to mark the 100th anniversary of the Seend War Memorial and joined a service of Rededication. We received a thank you from The Royal British Legion, Seend Branch for our work in preparation for the 100th Anniversary.

I would just to pass on my thanks and those of my sister to all the staff involved in the process of sorting out the headstone for our mother Eunice Ceato. I drove up to Corsham yesterday to place some flowers on it and to take my first look, I was very impressed, thank you so much.

We found working with you very easy and understanding, which compared to some companies we have dealt with recently was a refreshing bonus. Also managing to arrange placement of the headstone before Christmas we both really appreciate.

Malcolm Ceato
Jason and Jackie, we held our rededication service in the memorial Garden at 29 Regiment RLC, on Saturday 11th March 2023. Air Vice Marshall Richard Hill CBE RAF laid a wreath at the memorial Plaque. Without exception everyone present commented on the most magnificent work you had completed on the plaque. It was truly magnificent. On behalf of The President Air Vice Marshal Richard Hill, The Chairman Brigadier Jo Chestnutt, and all members of the MCA and personally from me, we wish to express our sincere thanks for your craftmanship in delivery of such a high standard of stone masonry on our memorial plaque. Very much appreciated.

MCA Memorial Stone – South Cerney

Regards RON Cockings
I would like to thank you for your sympathetic, efficient and very kind and helpful service throughout. Such a comfort to find a friendly voice on the end of the phone each time I rang – also the tablet is perfect thanks to your advice. Our grateful thanks to you all. Shirley Coward
This morning I visited Curzon Street Cemetery in Calne and viewed the recently updated Taylor Family memorial. I am really pleased with the finished result and applaud the craftsmanship of every person involved in adding the wording I requested in memory of my darling wife Marjorie.
From the days of being a baby in 1946 and being taken by my Nan every week, I have visited the grave/memorial (initially commissioned for my Mum Dorothy) on hundreds of occasions. However, my visit today was totally different to any other in the past 75 years because, never before, have I experienced emotion like I felt today nor have tears flowed so freely because I was so pleased when I saw the engraving you have done for Marjorie. There are tears in my eyes as I type this email to you now.
I will contact you by telephone and provide payment details but this note is simply to express my thanks and gratitude to everyone involved in completing the work I requested to a level that can best be classed as "Excellent". Payment will be made with joy in my heart. David
Dear Sir/madam and everyone at James Long Masons, I would like to thank you all for the wonderful and first class service that you all provide. The care and compassion shown to me when I came to your premises to enquire about a headstone for my parents grave was very, very much appreciated, thank you. The quality and standard of the craftsmanship of the headstone is absolutely superb, I’m very, very pleased with it and I know my parents would be too. Once again, very many thanks for the wonderful service that you provide and very kindest regards. Michael March
I am writing to thank you all SO SO much for all your wonderful help and support. I cannot thank you all enough for all that you have done for us - and especially for the tribute that you have made for my dear dear John. You said that you would do your best to get it done in time for his birthday, and you did - bless you all. You don't know just HOW much that has helped us as a family (especially me), to honour John. He was one AMAZING lovely man, and I cannot thank you enough for all your support in our journey. Bev Webb
On behalf of my sister and myself and others concerned, we all would like to thank you very much for all that you have done for my father’s headstone incorporating my late mothers name to it. It looks and is absolutely brilliant and we would recommend your work to anyone in the future. We thank you once again. Derek Turney
Thank you so much for the headstone for Graham. It completely surpassed my expectations and is exactly what I wanted. It’s perfect. Again, sincere thanks. Maggie Ball
Your amazing kindness, the speed in which you completed the stone and your arrangement for laying the stone, as the internment finished left me speechless and so very grateful.
For all of us to see your efforts and me to return to Stevenage, job complete, wow!! Wendy Kilford
Thank you so much for the lovely Memorial for Eric. Your service was so courteous and professional that I would recommend you any day. Trish Merritt & The Family
Thank you all for the professional and sympathetic way you have helped us over the past weeks. We have been to Haycombe to see the memorial stone for Amelia Jane and are extremely happy with what you have done, its perfect. Linda and Mervyn Clark
I am writing to let you know how pleased we are with the finished headstone and its installation for our parents Domenico and Elisabeth DiClaudio. You gave us a very professional service at every stage of the works. Thank you to all the staff for dealing with us in such a supportive way. Maria Pitt
From the 1st meeting at the office to the headstone being put up, we have appreciated your empathy and kindness. The stone is stunning - The Robin is absolutely beautiful. We feel we have really done my mum proud. Lots of love Liz Froud, Mark, Caleb & Connor
Your amazing kindness, the speed in which you completed the stone, and your arrangement for laying the stone as the interment finished, left me speechless and so very grateful. For all of us to see your efforts and me to return to Stevenage, job complete, WOW!! Wendy Kilford
On behalf of my brother and myself, I am writing to thank you for the lovely memorial headstone which James Long (Masons) Ltd completed for our mother. It was exactly what we knew our mother would want and coming from a family of monumental sculpture we know that she would have appreciated the craftsmanship which went into its preparation. It was good for you to complete the work and place it in position in Melksham Cemetery before Mothers Day. Thanks also to you and the staff of James Long (Masons) Ltd for all your help and courtesy. Mrs Tamara Cook, Melksham
This note is to thank you for the replacement of our Dad & Mums headstone at Marshfield, it looks beautiful and how I know they wanted it. Mrs Smedley
Thank you so much for your lovely memorial you did for my parents. It took my breath away seeing it there; you have done a fantastic job. Thanks again. Sarah Ledbury & family
Thank you all for your care and professional detail in making our dads headstone. The headstone is lovely and we have had several comments on how nice it is. Thank you. Mark, Shirley and Dawn
Thank you very much for all your help and understanding of the memorial I wanted for mum & dad. You and your team have done a superb job. It is exactly how I wanted it to be and I am very, very pleased with it. Thank you all again. Deborah Jennings
Thank you for your kindness, help and support. God bless you all. Brenda & family
On behalf of myself and my family, thank you for the excellent workmanship that included cleaning, inserting the new inscription and erecting the memorial in Wells cemetery recently. We were extremely pleased with the end result. May we wish your company every success in the future. Sandra Parfitt, Bristol
Can’t thank you enough for doing a great job on my lovely parent’s headstone. Thank you so very much for all your hard work. Sandra Sheppard, Devizes
I would like to say that I am extremely pleased with the memorial which looks much better than I could have imagined. I have already had comments from friends who have commented on its workmanship and beauty. D Trudgett, Sutton Veny
My late father was buried out of your area, none the less the gentleman who we spoke to in the Trowbridge branch was so kind and considerate. He explained everything we asked but advised we use a more local stonemason. However he still offered to answer any queries or if we needed to check out information we were given. In a time of grief I cannot thank you enough for your care and consideration. I would have no hesitation in recommending James Long of Trowbridge and be confident that they got a gold star service. A Benson, via Email
May I express my sincere gratitude and thank you for the excellent work carried out. Mrs Hillier, Chippenham
Just what I wanted. Thank you for your kindness and the care taken. Mrs Marsh, Bristol
Both my husband and myself were amazed how good the stone now looked. Mrs Brindle, Bolton
We are both extremely pleased with the memorial and would like you to extend our gratitude to the craftsmen involved. Mr & Mrs Jones, Trowbridge
I would just like to say a very sincere thank you to everyone involved. My family and I are very pleased with the stone and I particularly appreciated the kind consideration given to my sister and I when we were choosing the stone and deciding upon the script. We all feel it is a memorial befitting a very special mother. Mrs Bishop, Chippenham
I would like to express my thanks to Nick Rugg, in particular, for his assistance in helping me with the design of the memorial and ensuring that my wishes were met, also to the craftsman who created the beautiful headstone and to those who carried out the installation. You have all played your part in this tribute to my mother, for which I am so grateful. J Hulbert, Chippenham
On behalf of myself and my brothers I would like to thank you for your excellent service in a time that has been very sad for us. J Wells, Frome
This is just to thank you all for your help, kindness and understanding over the choice of stone and lettering for our fathers memorial. The finished stone looks very fine indeed. Thank you all very much. Mr & Mrs Metcalf, East Grinstead
I was astonished and most pleased with your efforts and felt I must write and thank you for doing such a splendid job. C F Munns, London
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